Service Interruption: Managing Commitment to Community Partners During a Crisis.
Lecia Jane BarkerAmy VoidaVaughan NagyPublished in: ICER (2021)
Keyphrases
- computer and information sciences
- service providers
- crisis management
- sharing platform
- service management
- cooperative
- service oriented
- data sets
- customer service
- loosely coupled
- information services
- web services
- service discovery
- service delivery
- management system
- mission critical
- database
- electronic commerce
- virtual enterprise
- special case
- community members
- information systems
- social bookmark