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Exploring the Affordances of Social Media Platforms in Supporting Emerging Public Service Paradigms.
Arbi Chouikh
Adegboyega Ojo
Olfa Belkahla Driss
Published in:
ICEGOV (2016)
Keyphrases
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social media platforms
public services
business organizations
social media
e government
data mining
service oriented
public administration
service providers
public sector
service delivery
government services
artificial intelligence
social networks
data model
digital government