Corrigendum to "The effects of social commerce environmental characteristics on customers' purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived value" [Electron. Commerce Res. Appl. 48 (2021) 101073].
Pu LiuMengqi LiDong DaiLingyun GuoPublished in: Electron. Commer. Res. Appl. (2024)
Keyphrases
- electronic commerce
- customer behavior
- potential customers
- customer service
- customer satisfaction
- marketing strategies
- call center
- customer relationship management
- internet shopping
- purchase behavior
- customer requirements
- customer data
- retail banking
- customer preferences
- customer segmentation
- consumer behavior
- customer base
- software vendors
- point of sale
- customer support
- online stores
- direct marketing
- positive effects