Capability-Driven Digital Service Innovation: Implications from Business Model and Service Process Perspectives.
Hasan KoçKurt SandkuhlPublished in: PoEM (2017)
Keyphrases
- business models
- web services
- service providers
- telecommunications industry
- mobile services
- service oriented
- case study
- service oriented architecture
- information services
- development process
- service composition
- electronic commerce
- customer satisfaction
- product information
- multi domain
- search computing
- mobile payment
- information technology