Managing Citizen Relationships in Disasters: Hurricane Wilma, 311 and Miami-Dade County.
Alexander SchellongThomas LangenbergPublished in: HICSS (2007)
Keyphrases
- emergency management
- government agencies
- relationship management
- information sharing
- e government
- emergency response
- decision support system
- internal and external
- decision makers
- information technology
- risk assessment
- government services
- data sharing
- information flow
- information exchange
- artificial intelligence
- digital government
- social media
- decision making