Citizen-based assessment and improvement of e-government services for small and medium-sized communities.
K. Jo MinJohn JackmanSarah M. RyanPatrick PattersonKent BaileyAnn WingerterGayle TredePublished in: DG.O (2007)
Keyphrases
- small and medium sized
- significant improvement
- neural network
- e government
- software process improvement
- high tech
- social networks
- machine learning
- social media
- learning community
- government services
- relationship management
- information retrieval
- information technology
- community structure
- community detection
- assessment process
- database