'Can I Trust the Spoken Dialogue System Because It Uses the Same Words as I Do?' - Influence of Lexically Aligned Spoken Dialogue Systems on Trustworthiness and User Satisfaction.
Gesa Alena LinnemannRegina JucksPublished in: Interact. Comput. (2018)
Keyphrases
- spoken dialogue systems
- user satisfaction
- user perceptions
- dialogue management
- structural equation modeling
- human machine interaction
- dialogue system
- human machine
- information quality
- language understanding
- multi domain
- information systems
- context aware
- service quality
- spoken dialogue
- social influence
- website design
- perceived risk
- referring expressions
- ground truth
- artificial intelligence
- individual level
- human computer interaction
- natural language
- reinforcement learning
- human users