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Applications of Industry 4.0 During COVID-19 Situation for Thailand's Logistics System in Customer Satisfaction Context.
Yotsuda Buranasing
Manutchanok Jongprasithporn
Nantakrit Yodpijit
Published in:
IEEM (2021)
Keyphrases
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customer satisfaction
service quality
online shopping
current situation
user satisfaction
customer retention
product design
supply chain
customer service
marketing strategies
context aware
situation awareness
current context
customer data
internet banking
core competence
information systems