Enhancing generative conversational service agents with dialog history and external knowledge.
Zongsheng WangZhuoran WangYinong LongJianan WangZhen XuBaoxun WangPublished in: Comput. Speech Lang. (2019)
Keyphrases
- external knowledge
- conversational agents
- conversational agent
- domain knowledge
- knowledge sources
- wordnet
- text categorization
- document clustering
- generative model
- unsupervised learning
- k nearest neighbor
- information retrieval
- image classification
- knn
- training data
- website
- semantic features
- effective retrieval
- multimedia
- artificial intelligence
- learning algorithm