Socio-instrumental Service Modelling: An Inquiry on e-Services for Tax Declarations.
Göran GoldkuhlPublished in: PoEM (2009)
Keyphrases
- service providers
- service discovery
- service composition
- web services
- service oriented
- service platform
- service quality
- service delivery
- information services
- network services
- service oriented architecture
- service selection
- mobile services
- service provision
- service management
- service requirements
- real estate
- web service composition
- service description
- rapidly in recent years
- communication services
- service provisioning
- end users
- customer service
- service systems
- learning environment
- service architecture
- loosely coupled
- value added services
- context aware services
- internet services
- grid services
- service offerings
- service integration
- configuration management
- public services
- virtual organization
- online services
- video on demand
- personalized services
- lifecycle management
- e government
- computing environments
- cloud computing
- network infrastructure
- context aware
- multimedia services
- knowledge building
- customer support
- composite services
- mission critical
- petri net
- knowledge sharing
- content providers
- search computing
- seamless integration
- grid environment