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Customer's Perceptions and Intentions on Online Travel Service Delivery: An Empirical Study in China.
Hongxiu Li
Reima Suomi
Published in:
I3E (2) (2007)
Keyphrases
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service delivery
online services
e government
end to end
online learning
life cycle
service management
service provision
e learning
learning activities
mobile technologies
government agencies
travel planning
learning technologies