Identifying Your Customers in Social Networks.
Chun-Ta LuHong-Han ShuaiPhilip S. YuPublished in: CIKM (2014)
Keyphrases
- social networks
- social network analysis
- social media
- online social networks
- customer satisfaction
- information diffusion
- social networking
- potential customers
- marketing strategies
- customer service
- small world
- social relationships
- network structure
- link prediction
- community structure
- social interaction
- service providers
- genetic algorithm
- data mining