Supporting Personalization with Actively Promoting Sales of Service.
Jie YuanGengfeng WuMaogou ChenXiangzhong HuangPublished in: CIT (2005)
Keyphrases
- electronic commerce
- service quality
- customer service
- providing high quality
- service oriented
- service providers
- customer support
- individual user
- user profiles
- web services
- user model
- customer satisfaction
- data sets
- context aware
- real time
- service composition
- active learning
- neural network
- search engine
- resource discovery
- loosely coupled
- user modeling
- information filtering
- service oriented architecture
- user behavior
- management system