Platform Refund Insurance or Being Cast Out: Quantifying the Signaling Effect of Refund Options in the Online Service Marketplace.
Jinyang ZhengYouwei WangYong TanPublished in: Inf. Syst. Res. (2023)
Keyphrases
- real time
- service platform
- online services
- service oriented
- online learning
- sharing platform
- agent mediated
- web services
- management system
- service management
- service offerings
- service architecture
- service quality
- online environment
- service composition
- loosely coupled
- service discovery
- online communities
- mobile applications
- electronic commerce
- e government