Efficiency creep and shadow innovation: enacting ambidextrous IT Governance in the public sector.
Johan MagnussonDina KoutsikouriTero PäivärintaPublished in: Eur. J. Inf. Syst. (2020)
Keyphrases
- public sector
- e government
- private sector
- current practices
- information sharing
- electronic government
- information and communication technologies
- public administration
- digital government
- environmental factors
- policy making
- inter organizational
- knowledge management
- case study
- social networks
- service delivery
- organizational learning
- government services
- real time
- cost effective
- data collection
- databases