Total Quality Management Implementation in Small Business: Case Study in Depok, Indonesia.
B. Handoko PurwojatmikoRahmat NurcahyoPublished in: APCoRISE (2020)
Keyphrases
- case study
- business process
- total quality management
- information systems
- business intelligence
- real world
- software development
- lessons learned
- activity monitoring
- business processes
- business models
- systems development
- efficient implementation
- big data
- real time
- change management
- enterprise systems
- implementation details
- knowledge management
- data mining
- decision making