IT Outsourcing Governance: Illuminating on the Interplay Between Contractual and Relational Governance.
Eleni LioliouLeslie P. WillcocksPublished in: ICIS (2009)
Keyphrases
- information technology
- information systems
- public sector
- e government
- service providers
- relational data
- corporate governance
- electronic government
- neural network
- service delivery
- relational learning
- digital government
- data mining
- united states
- business process
- knowledge management
- government services
- public administration
- real time