Future Research on Dimensions of E-Service Quality in Interactive Health Portals: The Relevancy of Actor-Network Theory.
Saman ForoutaniNoorminshah A. IahadAzizah Abdul RahmanPublished in: InnovaInt. J. Actor Netw. Theory Technol. Innov. (2013)
Keyphrases
- service quality
- customer satisfaction
- user satisfaction
- service providers
- competitive advantage
- information quality
- peer to peer
- electronic commerce
- online shopping
- competitive environment
- information systems
- job satisfaction
- quality of service
- real time
- health care
- knowledge sharing
- wireless sensor networks
- data mining
- databases