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The people aspects in modern process improvement management approaches.

Morten KorsaaJørn JohansenTomas SchweigertDetlef VohwinkelRichard MessnarzRisto NevalainenMiklós Biró
Published in: J. Softw. Evol. Process. (2013)
Keyphrases
  • process improvement
  • software process
  • information systems
  • knowledge management
  • management system
  • business process
  • root cause