A change management approach to evaluating ICT investment initiatives.
Michael D. WilliamsJanet WilliamsPublished in: J. Enterp. Inf. Manag. (2007)
Keyphrases
- change management
- knowledge management
- case study
- e government
- project management
- service delivery
- information and communication technologies
- organizational change
- software development
- decision making
- software engineering
- information communication technology
- developing countries
- software reuse
- information technology
- database
- agile software development