Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse.
Ali Abdallah AlalwanPublished in: Int. J. Inf. Manag. (2020)
Keyphrases
- factors affecting
- mobile applications
- customer satisfaction
- factors influencing
- mobile apps
- mobile devices
- mobile platforms
- technology acceptance
- electronic commerce
- key factors
- mobile phone
- mobile platform
- android platform
- service quality
- mobile environments
- customer service
- m learning
- software reuse
- mobile computing
- perceived usefulness
- mobile services
- user satisfaction
- mobile networks
- mobile users
- mobile learning
- learning objects
- information quality
- android application
- call center
- service times
- smart phones
- mobile commerce
- marketing strategies
- mobile technologies
- customer behavior
- information systems
- potential customers
- user experience