Evaluating Web Service Quality Using Finite State Models.
Olga KondratyevaNatalia KushikAna R. CavalliNina YevtushenkoPublished in: QSIC (2013)
Keyphrases
- finite state
- service quality
- markov chain
- markov decision processes
- model checking
- website
- optimal policy
- customer satisfaction
- real time
- response time
- database
- electronic commerce
- business processes
- web pages
- machine learning
- online shopping
- information quality
- finite state transducers
- continuous time bayesian networks