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Understanding the Determinants of Consumer Satisfaction With B&B Hotels: An Interpretive Structural Modeling Approach.
Lin Xiao
Chuanmin Mi
Yetian Chen
Lihua Huang
Published in:
Int. J. Web Serv. Res. (2019)
Keyphrases
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electronic commerce
service quality
computational modeling
online shopping
structural information
data sets
probabilistic model
website
artificial intelligence
machine learning
modeling method
customer satisfaction
data mining
deeper understanding
structural analysis
real time
human cognitive