The Duality of Technology: ICT as an enabler and inhibiter in Business Process improvement.
Jessica BrasHuib AldewereldQuenten VerburgMartijn WarnierMarijn JanssenPublished in: AMCIS (2016)
Keyphrases
- process improvement
- information and communications technologies
- business process
- knowledge management
- software process
- business process management
- business processes
- root cause
- case study
- decision making
- enterprise wide
- information and communication technologies
- data mining
- information systems
- e government
- software development
- intrusion detection
- information technology
- business applications
- web technologies
- database systems