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Exploring the usability of interactive voice response system's design.
Siddhartha Asthana
Pushpendra Singh
Amarjeet Singh
Published in:
ACM DEV (3) (2013)
Keyphrases
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design principles
design process
interface design
case study
user experience
usability issues
database
databases
knowledge based systems
building blocks
software engineering
computer aided
mobile robot
relational databases
design decisions
design methodology
optimal design
user centered
web services