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A "Soft" Approach to Analysing Mobile Financial Services Socio-Technical Systems.
Stephen Ambore
Christopher Richardson
Huseyin Dogan
Edward Apeh
David Osselton
Published in:
BCS HCI (2016)
Keyphrases
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financial services
socio technical systems
mobile devices
risk management
systems analysis and design
competitive advantage
economic development
information systems
risk analysis
control system
service quality
communication technologies