ADPal: Automatic Detection of Troubled Users in Online Service Systems via Page Access Logs.
Haiyang ShenYun MaYue LiXiaoling WangDeyu TianTong JiaTengfei HeShenghua LuoPublished in: ICWS (2023)
Keyphrases
- automatic detection
- access logs
- service systems
- website
- access patterns
- usage patterns
- web users
- web pages
- search engine
- online learning
- end users
- web server
- user interface
- user interaction
- information sources
- special case
- information retrieval systems
- web mining
- collaborative filtering
- service oriented
- web technologies
- recommender systems