Keyphrases
- business process
- business processes
- competitive advantage
- information technology
- process model
- business rules
- ws bpel
- business process modeling
- case study
- web services
- workflow model
- service oriented architecture
- process mining
- workflow technology
- business process models
- workflow management systems
- business process management
- information systems
- design process
- inter organizational
- process improvement
- artificial intelligence