I-Queue: Smart Queues for Service Management.
Mohamed S. MansourKarsten SchwanSameh AbdelazizPublished in: ICSOC (2006)
Keyphrases
- service management
- queue length
- waiting times
- finite capacity
- service rates
- single server
- retrial queue
- service times
- queuing systems
- finite buffer
- queuing model
- poisson arrivals
- processor sharing
- steady state
- network management
- arrival rate
- service delivery
- queueing networks
- context awareness
- arrival process
- queueing model
- intelligent agents
- internet services
- e learning
- ubiquitous computing