Clustering E-Mails for the Swedish Social Insurance Agency - What Part of the E-Mail Thread Gives the Best Quality?
Hercules DalianisMagnus RosellEriks SneidersPublished in: IceTAL (2010)
Keyphrases
- instant messaging
- clustering algorithm
- spam filtering
- k means
- social networks
- clustering method
- higher quality
- quality measures
- high quality
- self organizing maps
- text mining
- communication medium
- human beings
- data points
- data quality
- categorical data
- social interaction
- social context
- spam detection
- spectral clustering
- risk management
- data clustering
- document clustering
- clustering quality
- social media
- data mining