Scheduling periodic customer visits for a traveling salesperson.
Michael PolacekKarl F. DoernerRichard F. HartlGuenter KiechleMarc ReimannPublished in: Eur. J. Oper. Res. (2007)
Keyphrases
- scheduling problem
- scheduling algorithm
- customer service
- real time database systems
- electronic commerce
- customer knowledge
- resource allocation
- round robin
- limited capacity
- project scheduling
- resource constraints
- flexible manufacturing systems
- call center
- batch processing
- marketing strategies
- resource utilization
- customer relationship management
- data sets
- customer satisfaction
- parallel machines
- steady state
- response time
- lower bound
- genetic algorithm