The Effect of Trust on Customers' Online Repurchase Intention in Consumer-to-Consumer Electronic Commerce.
Lin JiaCasey G. CegielskiQinsheng ZhangPublished in: J. Organ. End User Comput. (2014)
Keyphrases
- electronic commerce
- online banking
- online stores
- perceived risk
- purchase intention
- online retailers
- negative impact
- internet banking
- internet shopping
- business transactions
- service quality
- business models
- electronic marketplaces
- electronic transactions
- small and medium sized enterprises
- consumer trust
- agent mediated
- brokerage services
- behavioral intention
- mobile commerce
- tourism industry
- negotiation protocol
- information technology
- automated negotiation
- perceived usefulness
- customer satisfaction
- agent technology
- complex networks
- access control