Examining interdependence between product users and employees in online user communities: The role of employee-generated content.
Jie (Kevin) YanDorothy E. LeidnerHind BenbyaWeifei ZouPublished in: J. Strateg. Inf. Syst. (2021)
Keyphrases
- user communities
- user generated content
- content providers
- end users
- digital libraries
- product reviews
- online video
- social networking sites
- dynamically generated
- online social
- online forums
- online communities
- shopping behavior
- metadata
- social media
- user generated
- product information
- content management system
- user profiles
- web pages
- web content
- human resources
- multimedia content
- multimedia
- website
- web communities
- mobile devices
- learning objects
- online resources
- user preferences
- social networks
- search engine