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What Makes Interruptions Disruptive?: A Process-Model Account of the Effects of the Problem State Bottleneck on Task Interruption and Resumption.
Jelmer P. Borst
Niels A. Taatgen
Hedderik van Rijn
Published in:
CHI (2015)
Keyphrases
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process model
business processes
process mining
business process
machine learning
event logs
information systems
case study
petri net
business process models
artificial intelligence
workflow management systems
software process