Rating Customers According to Their Promptness to Adopt New Products.
Dorit S. HochbaumErick Moreno-CentenoPhillip YellandRodolfo A. CatenaPublished in: Oper. Res. (2011)
Keyphrases
- customer requirements
- customer preferences
- product recommendation
- customer demand
- software vendors
- product information
- potential customers
- collaborative filtering
- marketing campaigns
- market segments
- product reviews
- consumer reviews
- business opportunities
- market share
- recommender systems
- online stores
- customer support
- product design
- service providers
- consumer behavior
- customer relationship management
- customer base
- customer satisfaction
- user preferences
- online retailers
- customer behavior
- customer service
- single server
- customer orders
- purchase decision