Online Dispute Resolution services for electronic markets: a user centric research agenda.
Ofir TurelYufei YuanPublished in: Int. J. Electron. Bus. (2007)
Keyphrases
- user centric
- electronic markets
- online dispute resolution
- communication services
- electronic commerce
- dispute resolution
- network centric
- personal information
- search costs
- context awareness
- context dependent
- business models
- electronic business
- key factors
- moral hazard
- technological innovations
- clickstream data
- high level
- electronic marketplaces
- artificial intelligence
- digital content
- trading partners
- e learning