Enterprise Social Media moderation and User Generated Content Quality: a Critical Discussion and New Insights.
Ferry NolteNadine GuhrMichael H. BreitnerLarissa BadtkeKatharina GöingPublished in: ECIS (2019)
Keyphrases
- user generated content
- social media
- user generated
- user comments
- social networks
- online forums
- high quality
- social networking
- online discussion
- social networking sites
- social media content
- social web
- online social media
- knowledge management
- product reviews
- customer reviews
- community question answering
- feature selection