Iterative uncertainty reduction in multi-actor smart service innovation.
Jens PoeppelbussMartin EbelJürgen AnkePublished in: Electron. Mark. (2022)
Keyphrases
- smart spaces
- management system
- case study
- service composition
- mobile services
- web services
- customer service
- service quality
- service providers
- possibility theory
- uncertain data
- reduction method
- iterative process
- end users
- ubiquitous environments
- service delivery
- information services
- decision theory
- real time
- service oriented
- markov chain
- user interface
- multimedia
- information systems