Technology liaisons: bridging the communications gap between users and support.
Susan T. DunnavantPublished in: SIGUCCS (2001)
Keyphrases
- end users
- sensemaking
- user interface
- cost effective
- value added services
- working environment
- data processing
- information sources
- user interaction
- knowledge management
- early adopters
- user centered
- collaborative filtering
- web environment
- desktop computers
- group communication
- case study
- cognitive effort
- mobile technologies
- social media