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Theorising the Microfoundations of analytics empowerment capability for humanitarian service systems.

Shahriar AkterSaradhi MotamarriShahriar SajibRuwan J. BandaraShlomo Y. TarbaDemetris Vrontis
Published in: Ann. Oper. Res. (2024)
Keyphrases
  • service systems
  • web technologies
  • service oriented
  • service level
  • learning analytics
  • enterprise systems
  • data management
  • social media
  • call center
  • response time
  • queueing model