Rethinking Multichannel Management in a Digital World - A Decision Model for Service Providers.
Sabiölla HosseiniAnna OberländerMaximilian RöglingerThomas WolfPublished in: Wirtschaftsinformatik (2015)
Keyphrases
- service providers
- decision model
- digital world
- decision making
- decision problems
- service provision
- decision models
- decision makers
- web services
- cloud computing
- service quality
- end users
- data management
- decision theory
- service requests
- web technologies
- business opportunities
- computer technology
- mobile services
- influence diagrams
- learning algorithm
- cooperative
- information systems