Shopping Profiles of Supermarket Customers - How the Composition of Needs Effects the Decision to Use Assistance Robot.
Vera FinkMarc RitterMaximilian EiblPublished in: HCI (46) (2023)
Keyphrases
- mobile robot
- customer satisfaction
- decision making
- online stores
- vision system
- decision rules
- path planning
- robotic systems
- humanoid robot
- robot navigation
- purchasing behavior
- service providers
- point of sale
- mobile robotics
- online shopping
- decision makers
- robot control
- decision process
- decision problems
- call center
- real robot
- real time
- customer service
- web service composition
- robot manipulators
- robot soccer
- customer behavior
- rough terrain
- web services
- internet shopping