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Realizing Your Wishes: Alleviating Online Shopping Hesitation via Peer Consumer Review in Social Shopping Context.
Fei Liu
Bo Sophia Xiao
Christy M. K. Cheung
Published in:
ICIS (2015)
Keyphrases
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online shopping
shopping behavior
consumer behavior
customer satisfaction
mobile commerce
satisfaction degree
personal information
online retailers
service quality
user centric
online consumer
purchase intention
online shoppers
mobile devices
theory of planned behavior
customer preferences
context aware