Developing and applying a company, product and business event ontology for text mining.
Tuomo KakkonenTabish MuftiPublished in: I-KNOW (2011)
Keyphrases
- text mining
- manufacturing companies
- product development
- ontology construction
- customer support
- domain ontology
- product life cycle
- marketing campaigns
- biomedical text mining
- software vendors
- customer base
- life cycle
- semantic web
- data mining
- domain specific
- business intelligence
- information extraction
- text documents
- consumer behavior
- domain knowledge
- product information
- customer service
- case study
- decision making
- business models
- news articles
- event detection
- web mining
- high tech
- text classification
- textual data
- product design
- financial statements
- customer data
- electronic commerce
- business decisions
- business processes
- small businesses
- business strategy
- databases
- competitive intelligence
- market share
- natural language processing
- product quality
- customer relationship management
- knowledge management
- information retrieval
- financial information
- sentiment analysis
- design process