Knowledge-Based Self-Support System for Corporate Users.
Franck NoëlKemal A. DelicPublished in: DEXA Workshops (2002)
Keyphrases
- end users
- knowledge management
- user centered
- query interface
- recommender systems
- personal preferences
- working environment
- web interface
- user experience
- user profiles
- case study
- information resources
- mobile applications
- user generated content
- user requirements
- user centric
- user groups
- data repositories
- user interaction
- information sources
- mission critical
- enterprise wide
- social media
- casual users