Login / Signup

A Meta-analysis of Satisfaction-Loyalty Relationship in E-Commerce: Sample and Measurement Characteristics as Moderators.

Dong WangYong ZhaGongbing BiYujing Chen
Published in: Wirel. Pers. Commun. (2018)
Keyphrases
  • meta analysis
  • customer satisfaction
  • service quality
  • relationship management
  • microarray data
  • customer loyalty
  • customer relationship management
  • electronic commerce
  • quality assessment
  • gene expression profiles