Keyphrases
- queueing model
- steady state
- arrival rate
- finite capacity
- service systems
- stationary distribution
- service times
- waiting times
- single server
- call center
- queueing systems
- queueing networks
- state dependent
- arrival process
- independent and identically distributed
- heavy traffic
- queue length
- queueing theory
- markov chain
- finite buffer
- service rates
- poisson process
- learning algorithm
- random variables
- single server queue