Semiotic Analysis of Knowledge Intensive Business Processes: Developing Interpretations for Sustainable Competitive Advantage.
Santa R. SusarapuGurpreet DhillonPublished in: AMCIS (2005)
Keyphrases
- business processes
- competitive advantage
- knowledge intensive
- business process
- workflow management
- web services
- knowledge management
- process management
- inter organizational
- process model
- knowledge acquisition
- competitive environment
- business process management
- business environment
- data analysis
- database
- business analytics
- customer relationship management
- database systems
- business process models
- business decisions
- business objectives
- workflow processes
- workflow management systems
- knowledge representation
- case study
- data mining
- real world