Mapping supply chains on risk and customer sensitivity dimensions.

Mohd. Nishat Faisal D. K. Banwet Ravi Shankar

Published in: Ind. Manag. Data Syst. (2006)

Keyphrases

supply chain
customer demand
supply chain management
decision making
bullwhip effect
inventory management

customer orders
lead time
electronic commerce
service level
risk management
supplier selection

discrete event simulation
customer service
sensitivity analysis
trading partners
small and medium size
revenue sharing

inventory control
call center
customer satisfaction
inventory policy
holding cost