queue with batches of negative customers.
Jesus R. ArtalejoAntonis EconomouPublished in: RAIRO Oper. Res. (2004)
Keyphrases
- single server
- service times
- single server queue
- queue size
- arrival process
- queue length
- poisson arrivals
- positive and negative
- queueing model
- steady state
- service rates
- arrival rate
- queueing systems
- state dependent
- call center
- arrival processes
- fluid model
- holding cost
- finite buffer
- flow control
- markov chain
- customer satisfaction
- priority scheduling
- waiting times
- special case
- finite capacity
- data sets
- hazard rate
- potential customers
- customer behavior
- marketing strategies
- queueing networks
- neural network
- online stores
- service requirements
- customer classes
- markov modulated
- stationary distribution
- heavy traffic
- equal sized
- queuing model
- information systems